Appointment and Payment Policy

Learn about our practices ahead of your visit to Companion Animal Veterinary Clinic in Plainwell, MI.

Two dogs laying on a wooden surface

Appointment Policy

To ensure efficient service and maintain the quality of care for all our patients, we have established the following appointment and payment policies:

Scheduling Appointments

We encourage clients to schedule appointments in advance to secure their preferred date and time. 

No-Show Policy

Failure to attend a scheduled appointment without prior notice will result in a no-show fee of $50 per pet.

Cancellation Policy

We understand that circumstances may arise, requiring appointment changes. However, we kindly request at least 24 hours’ notice for cancellations. Failure to provide timely notice will result in a cancellation fee of $25 per pet.

Late Arrivals

Arriving late for appointments may disrupt our schedule and inconvenience other clients. A late fee of $25 per pet may be applied for appointments delayed by more than 15 minutes, and the appointment may need to be rescheduled.

Payment Policy

All payments, including fees for services rendered, are due at the time of service. We accept cash and credit/debit cards. We appreciate your cooperation with our policies to ensure the smooth operation of our clinic and the well-being of all our patients.